If students have problems connecting to Buzzy.gg or Roblox this can be due to:
- Wifi setup or reception
- Wifi speed issues
- Parental settings or firewalls on students device
- Roblox Connection issues
To troubleshoot this issue you can step through the following checklists in order to try to resolve the issue:
- Check that you have connected to the correct wifi and that it is setup to allow access to Buzzy.gg and Roblox.com
- Test the speed of the internet using one of the devices trying to connect to the Wifi
- Move the Wifi Router closer to a window
- If the device has parental restrictions or a firewall contact parent to get them disabled
- Contact your network administrator or support or advice.
- If you are seeing connection errors on Roblox, follow these steps: